2. Data We Collect

2.1 Account Registration & Optional Fields

When you create an account, we require an email address, a username, and a password. Any additional information you choose to provide (e.g., profile details) is optional and done at your discretion.

2.2 IP Address, Browser, & Device Information

We automatically collect IP addresses, browser type, and device information to improve site security, reduce duplicate submissions, and detect bot or spam activity. This information is for internal use only.

2.3 Third-Party Analytics

We utilize Google Analytics to gather anonymized usage statistics, such as page views and user interactions. This helps us understand how users engage with our Services and improve overall functionality.

3. How We Use Your Data

• Account Management: To manage your user account (login, logout, password reset, etc.).
• Platform Security: To identify unauthorized access, detect fraudulent or malicious behavior, and maintain the integrity of our Services.
• Analytics & Improvements: To evaluate the performance of our Services, diagnose technical problems, and develop new features.
• Communication: To respond to inquiries, provide support, or deliver important updates regarding our Services.

4. Cookies & Session Management

We use cookies and similar technologies to manage user sessions (e.g., logging in and out), enhance security, and personalize your browsing experience. You can modify your browser settings to reject cookies or alert you before accepting them; however, disabling cookies may affect your ability to use certain features of our Services.

5. Third-Party Services & Cloud Storage

In addition to Google Analytics, we use various cloud storage and security service providers to host and protect our data. These third parties may have access to aggregated or limited personal information only as necessary to perform their functions, subject to confidentiality obligations. We do not sell or rent any of your personal information to third parties.

6. Children’s Privacy

Our Services are not directed to individuals under 13. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us immediately, and we will take steps to remove such data from our systems.

7. Data Retention & Deletion

We store account-related data (e.g., email, username) for as long as you maintain your account with us. Any data collected for non-order or support-related use (e.g., general inquiries, IP logs) is stored for up to 30 days unless we need it longer for legal, security, or legitimate business purposes. You may request to delete or update your account data at any time through your account settings or by contacting us directly.

8. Security Measures

We employ encryption, multi-factor authentication (MFA), and restricted access protocols to help protect your data. While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. You acknowledge that you use our Services at your own risk.

9. User Rights & Controls

You can view and update your account information at any time by logging into your account. If you wish to delete your account entirely, you may do so through your account settings or by contacting us. Please note that certain residual data may remain in backups or archived copies for a limited time.

10. Dispute Resolution & Waiver of Rights

By using our Services, you agree to resolve any disputes related to this Privacy Policy or our data practices through binding arbitration, rather than court proceedings, to the fullest extent permitted by law. You further waive any right to participate in a class action lawsuit or class-wide arbitration. The arbitration shall take place in Alabama, USA, under the rules of a reputable arbitration association (e.g., AAA).

To the extent permitted by applicable law, you also agree to indemnify, defend, and hold harmless UnexplainableSolutions, LLC and its affiliates from any claims arising from or related to your use of the Services.

11. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. When we do, we will update the "Last Updated" date at the top of this page. Your continued use of the Services after any such changes constitutes your acceptance of the revised Policy. Please review it periodically for updates.