Welcome to TicketHarmony (ticketharmony.com), operated by UnexplainableSolutions (“Company,” “we,” “us,” or “our”), a registered entity in Alabama, USA. These Terms & Conditions govern your use of our platform, websites, applications, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms & Conditions in full. If you do not agree, please discontinue use of the Services immediately.

Contact Information:
Email: [email protected]
Phone: 888-420-7775

2. Platform Purpose and Role

TicketHarmony provides a platform for ticket vendors (“Vendors”) to post and sell tickets to various events. We act solely as a technology facilitator between Vendors and purchasers. Any transaction, dispute, financial issue, or refund request is solely between you and the Vendor. We do not assume liability for any claims or losses arising from these transactions.

3. Disclaimers & Limitation of Liability

• We are not responsible for any ticketing issues, including but not limited to inability to purchase tickets, loss of ticketing availability, loss of data, technical glitches, or any related inconvenience.
• Any financial issues or refunds are the sole responsibility of the ticket Vendor. We merely provide the platform for posting and selling those tickets.
• TicketHarmony and UnexplainableSolutions, LLC shall not be held liable or responsible for any data loss or breach. We require our users, through our acceptable use policy and these Terms, to refrain from storing or collecting personally identifiable information on our platform. All financial transaction data is processed externally via Stripe, our third-party payment processor.

Except where prohibited by law, we disclaim all warranties (express or implied) regarding the Services, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

4. Refunds and Cancellations

All fees paid to TicketHarmony—including, without limitation, any setup fee and the initial bulk “no-cost” ticketing purchase—are non-refundable. Due to the nature of software services and the delicate events our vendors and their associated staff serve, no refunds or credits will be issued under any circumstances.

• Setup fee and initial bulk “no-cost” ticketing purchase is non-refundable. We can always add more tickets and invoice them separately on-demand if needed.
• By remitting any payment, Customer affirms that it has fully reviewed its ticketing needs and agrees that such payment is final and non-cancellable.

TicketHarmony and UnexplainableSolutions, LLC shall have no liability for any losses, damages, costs, or expenses arising out of or related to Customer’s inability to obtain a refund, including without limitation any indirect, incidental, special, or consequential damages.

5. Additional Information Needed

To ensure these Terms & Conditions are fully compliant, we recommend clarifying the following points. Please provide the details that best protect your organization:

• Governing Law & Jurisdiction: Under which state or country’s laws do you wish these Terms to be governed? Do you want to include a mandatory arbitration clause or specify a court location for disputes?
• Age Restrictions: Is there a minimum age to use your Services or purchase tickets?
• Indemnification Clause: Do you want Users or Vendors to indemnify you against certain claims (e.g., from event attendees)?
• Class Action Waiver & Arbitration: Would you like a clause preventing users from filing or joining class actions, or requiring disputes to be resolved via binding arbitration?
• Intellectual Property: How do you wish to handle trademarks, logos, or proprietary content displayed on your platform?
• Modification of Terms: Do you wish to reserve the right to modify or update these Terms at any time, and how will you notify users?
• Termination Policy: Under what conditions can you terminate or suspend a user’s account?

6. Prohibited Use & Competitive Access

You may not access or use the TicketHarmony platform if you are a direct or indirect competitor of TicketHarmony, unless you have received express written permission from us. By registering for or using our Services, you represent and warrant that you are not using the platform to evaluate, replicate, or compete with our business in any form. You further agree not to:

• Access the platform or create accounts for the purpose of monitoring its features, performance, pricing, or availability for competitive analysis;
• Reverse engineer, copy, or attempt to derive source code or platform logic;
• Use any scraping, data harvesting, or automated means to collect data from our platform without express consent;
• Assist any third party in building a competing service based on TicketHarmony’s features, content, structure, or user interface.

7. Privacy Policy

We respect your privacy. A separate Privacy Policy governs how we collect, process, and disclose data from Users. Note: Insert a link to your final Privacy Policy here once it's available.

8. Acceptance of These Terms

By accessing or using the Services, you affirm that you have read, understood, and agree to these Terms & Conditions. If you do not agree, you must cease using our Services immediately.

9. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us at:

Email: [email protected]
Phone: 888-420-7775