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We’d Love to Hear From You!

Whether you’re asking, “Can TicketHarmony do this?” or just want to talk through an idea, we’re here for it. You don’t have to be a superintendent or have a fancy title—anyone can reach out. From the start, you’ll get our local team of real humans, not bots or AI scripts, and definitely not a big call-center shuffle.

Typical support hours are Monday–Friday, 8:00 a.m.–5:00 p.m. Central. Outside of those hours we’re often with our families or out supporting events in person, so responses and resolutions may take a bit longer than normal—but we’re still keeping an eye on things.

  • Preferred — Email Support
    [email protected]
    This is the best way to reach us for most questions. Every email becomes a tracked support ticket so we can follow progress, loop in the right people, and make sure nothing slips through the cracks.
  • Live Chat by Text: 256-460-6921
  • Phone: 256-460-6921
  • Facebook: Follow Us on Facebook
  • Mailing Address:
    P.O. BOX 1034
    Russellville, AL 35653

See TicketHarmony in Action!

Meet our newest partners and discover how they’re saving money and boosting efficiency.