Elmore County Schools

Elmore County Child Nutrition Program - Summer Feeding Curbside Ticket Registration

 

FREE summer meals for ALL children 18 years and under NOT being served meals through Camp Grandview, Prattville YMCA affiliated sites, Ivy Classical, Life Academy, Crenshaw Park, CIA Kids Journey or St. Paul Church.  Students participating in Elmore County Literacy Camp, Numeracy Camp, 21st Century and Summer School will be provided meals through a different, non-USDA funded program so are eligibile to participate in curbside meals. Children participating in Elmore County Child Development Programs this summer will be responsible for bringing their meals each day so are eligible to participate in curbside meals as well. Every child must have a ticket for each curbside meal service.  Registration/tickets for the next meal service will be available at 8 am on the morining following each meal service.  Meals will be available WHILE SUPPLIES LAST....First come, first serve.

**Only the child or parent/guardian can pickup meals. As it relates to summer meal pick-up, Alabama State Department of Education is defining guardian as: whatever adult is principally responsible for the care of the child that day, such as grandparents or other adults functioning as childcare providers, can pick up meals on behalf of the children.

It is crucial to complete registration accurately. Duplicate and inaccurate registrations prevent other children from being able to register. It is the responsibily of the parents/guardians to communicate and determine who will register for their chidren. The first registration recorded will be maintained, any duplicate registration will be voided. Registration requests and requires the name of each child registered. Some parents/guardians are entering the parent/guardian name as the child name. If the child name(s) cannot be verified the order will be cancelled. Emails are sent will all order cancellations. This institution is an equal opportunity provider.

 

 

Summer Meal FAQs

Curbside Meal Service Times:  5pm until 6:30 pm

-Do I have to register for each distribution?

Yes, a new registration is required for every meal distribution.

-I didn’t get a ticket. Can I still come to the meal distribution?

Non-registered children will be served if meals are available at 6:30 pm as long as the parent/guardian or child is present before 6:30 pm.

-Does my child have to attend Elmore County Schools or live in Elmore County?

No! All children ages 1–18 qualify, regardless of school district.

-Do I need to bring anything to the meal distribution?

Yes — you must bring the emailed meal ticket with you. We can scan the QR code directly from your phone or from a printed copy. (Be sure to check your spam folder if you don’t see the email.) Meals cannot be picked up without a valid ticket.

-Can I share my QR code with someone else?

No — once the QR code is scanned, it becomes inactive and cannot be used again.

Summer Meal FAQs

-Do I need an email address?

Yes—the ticket will be emailed to you.

-Does one registration work for my whole family?

No, you must register each child ages 1–18 individually.

-I was waitlisted. How will I know if a ticket becomes available?

If a spot opens, an email will be sent to all individuals on the waitlist. Tickets will be offered on a first-come, first-served basis to those who respond and claim them.

-Does my registration for Week 1 apply to Week 3 or any other weeks?

No — each week requires a separate registration. Your Week 1 registration is only valid for that week. You must register each child individually for all future meal distributions.

-What should I expect to see in the ticket confirmation email?

Tickets will be sent from TicketHarmony. The email itself won’t mention Elmore County Schools—those details will appear once the attachment is opened.

-Why haven’t my tickets shown up in my inbox right away?

Tickets may take up to 5 minutes to arrive in your inbox. If you don’t see them after that time, be sure to check your spam or junk folder.

-Does my child have to be with me?

No. You only need to present the ticket for the registered child to pick up their meal. However, you may only pick up meals for child if you are their parent or guardian.

-Can I register my infant or toddler?

Yes — children ages 1 to 18 are eligible to receive meals through this program.

-I was able to register the first week. Does that mean I automatically get a spot each week?

No — registration is first come, first served each week. Because we have a limited capacity, you must register each time. If spots fill up before you register, your child may be placed on the waitlist.

-Can I register for multiple weeks at once?

No — registration opens one week at a time, the morning after each distribution. A new registration is required for every distribution.

-Can someone else pick up my child’s meal if I’m unavailable?

Yes — as long as the person picking up is considered a guardian for that day and brings the child’s valid ticket, they may pick up meals. Per the Alabama State Department of Education, a guardian is defined as any adult primarily responsible for the child’s care that day (e.g., grandparent, babysitter).

-My child lives in a split household. Who should register them?

We ask that families coordinate and work together to register their child. Duplicate registrations will be deleted, with priority given to the first completed registration. Please note that we are unable to mediate custody or other family arrangements.

-I lost my ticket. What should I do?

Please be sure to keep your ticket safe and verify that you have received it in your email before the distribution day. Our team works hard to ensure smooth and timely meal pick-up, and Child Nutrition Program (CNP) staff will have limited capacity to assist on distribution days. If you have any issues with your ticket, please contact [email protected] BEFORE the distribution day. Unfortunately, we won’t be able to look up or reissue tickets while you are in the pick-up line. Thank you for your understanding and cooperation!

-My child is attending Summer Learning at Elmore County schools in June or July (Literacy Camp, Numeracy Camp, 21st Century, Summer School, or Child Development. Can they participate in the meal program?

Yes, students participating in Literacy Camp, Numeracy Camp, 21st Century and Summer School will be provided meals through a different, non-USDA funded program so are eligibile to participate in curbside meals. Children participating in child development programs this summer will be responsible for bringing their meals each day so are eligible to participate in curbside meals as well.

-My child is attending summer programs at Prattville YMCA affiliated sites, Ivy Classical, Life Academy, Crenshaw Park, Camp Grandview, CIA Kids Journey or St. Paul Church. Can they participate in the curbside meal program?

They cannot participate in the on curbside serving dates that would cause them to receive duplicate/multiple meals for the same day. As this is a USDA program, strict measures are in place to maintain program integrity. Names of children enrolled in the Summer Learning meal service and our summer meal program are cross-checked, and any duplicate registrations will be deactivated.

-What if I miss my scheduled pickup time?

We encourage all families to arrive during the designated pickup window. If you arrive late, meals are not guaranteed. Any remaining meals may be distributed to non-registered families beginning at 6:30 PM. Due to the scale and logistics of the program, we are unable to hold meals or make special arrangements for pickup after the distribution or on a later day.

-I am the biological parent of a child, but they do not live in my household. Can I register them?

No. Only children who live in your household are eligible to be registered under your account. All registrations must accurately reflect the children residing in your home. Please be aware that program participation is monitored, and any suspected fraud is investigated. Providing false information may result in disqualification from the program, repayment of funds, and potential criminal charges.

-More Questions? Email:

[email protected]

-What time is meal pickup?

Meal kit distribution will take place from 5:00-6:30 p.m.

-Can I pick up meals for multiple households?

No. Each household must pick up their own meals. This helps us ensure accountability and

proper distribution.

-I’m going on summer vacation. Can I send a friend to pick up my child’s meals?

No. Meal pickups must be completed by the parent or guardian who registered the child(ren). This helps ensure the integrity of the program and that meals are distributed appropriately to eligible households.

-If I volunteer to help, does that mean my kids automatically get meals?

No — due to strict USDA guidelines, all children must be registered through the official process to receive meals, regardless of whether a parent or guardian is volunteering. Volunteers must follow the same registration rules as everyone else.

-What kind of meals will be provided?

Meals will follow USDA guidelines for nutrition and may vary from week to week. Each distribution typically includes 10 breakfast and 10 lunch items plus fruits, fresh vegetables, and milk.

-I didn’t receive my ticket email. What should I do?

First, check your spam or junk folder. If it’s still not there, contact [email protected] BEFORE the distribution day. We are unable to assist with ticket issues at the pickup line.

-I registered but can’t come anymore. What should I do?

If you can no longer attend, please email [email protected] as soon as possible so your spot can be released to a non-registered family.